Visa issues for the clients from countries have no embassy in china
On April 25, 2017, the customer of Burkina Faso purchased a set of carbonated beverage production lines at our company.
Scheduled for June 4 , the arrangement for engineers fly to the local debugging machine, round trip ticket was ready, but some episodes happened, the customer only thought to need Arrival Visa, and only arranged for air tickets, but because there was no visa, our engineers weren't out of the exit smoothly ,could not fly to the local. The customer canceled the ticket the same day.
On June 7, the customer applied for a visa to the government of Burkina Faso, because the country had no embassy in China and could not confirm the validity of the visa, our company consulted the Embassy of Côte d'Ivoire (Burkina faso and Taiwan have established diplomatic relations , there is no embassy in China ) , the embassy staff said they could not be sure , and also consulted the Shanghai border if our engineers can be out of the exit smoothly , the border staff said that with the electronic visa our technical staff could leave China, but not sure whether if entry the country . After communication with customers and confirm that it would be able to enter the country, the customer re-arranged the ticket on June 9 , the engineers took the visa and were out of the exit smoothly, went to the local debugging machine.
In order to reduce the loss of customer's money and time, we suggest the customers from the country which establishes diplomatic relations with Taiwan, and does not haveembassy in China, must confirm the visa situation and requirementbefore booking flight tickets.